When you use iMyFone D-Back to scan your device, there will be some cache files, and you can choose a location to store them Once you've done that, you can use iMyFone D-Back to scan your device successfully. You can click "Select" to choose another folder or create a new folder named with English words. If in the path there is any folder named with non-English words, this error will occur. Please check the path you choose to store the cache files by clicking the gear icon on the top right corner. Its result is the same as what you can recover by directly scanning your device. NoteNote: This way has been proved to be helpful to get back the deleted or lost data on your device because iTunes also backs up the deleted or lost data.
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